Brooks Running Reviews

Brooks Running has an overall rating of 4.8 based on 37 reviews. Customer feedback on Brooks Running is mixed: Brooks Running reviewers highlight positive aspects like wide selection of running shoes, excellent customer service, easy return process, informative product descriptions, which strongly appeal to avid runners, fitness enthusiasts, individuals seeking quality running gear. However, Brooks Running is often criticized for its higher price point, limited international shipping options, occasional sizing issues, website navigation challenges.

4.8/5.0

37 reviews

5 Stars

28

4 Stars

5

3 Stars

1

2 Stars

0

1 Star

0

All Brooks Running Reviews (37)
GILBERT
May 24, 2026
"Held up well"
I’ve been using these Brooks for runs and walks for almost a year. The cushioning still feels decent and the soles aren’t too worn down. The fabric near the toe is starting to look a little rough, but overall they’ve been solid.
joseph-Green
May 15, 2026
"I had a smooth time using the…"
I had a smooth time using the Brooks site. It was easy to filter shoes by size and type, and checkout didn’t drag on like some sites do. The pages loaded quickly too, which was a nice bonus. No real complaints from me, did anyone else have the same experience, or was it just me?
ruby_Inman70
May 12, 2026
"Easy to Browse with a Nice Selection"
I had a good experience shopping on the site. There were plenty of running shoes and gear to look through, but it didn’t feel overwhelming. I also liked that a lot of the shoes came in different widths and colors, which made it easier to narrow things down. A few sizes were sold out, but there was still enough variety to find something that worked. Overall, it was simple to compare options and browse around. I’d probably use it again and would recommend checking it out if you’re looking for running gear...
maurice-Smith
April 30, 2026
"Comfy shoes and an easy buy"
These shoes feel really soft without being too squishy, which I like. After my runs, my knees don’t feel nearly as beat up anymore. They only took one run to break in, and the whole process of ordering and getting them was super easy. Happy with them overall.
dean_Chewning80
April 27, 2026
"Good Support, but a Bumpy Start"
I had a problem with my order, which was a bit frustrating at first, but to be fair, they handled it really quickly. The support team was nice and didn’t make it complicated, so that part was definitely appreciated. Not ideal that there was an issue in the first place, but the way they sorted it out made a good impression
joseph1982
April 23, 2026
"Quick and Easy Help"
I had a sizing issue and reached out to customer service. Got a reply way faster than I thought I would. No back-and-forth headache. The person helping me was friendly and explained the next steps really clearly. Simple fix in the end. i just appreciated not having to chase anyone down.
hello_john610
April 19, 2026
"Easy return, but the refund took a bit"
The return process itself was simple... I didn’t have any trouble sending it back. The only thing is that the refund took longer than I expected, so that was a little frustrating
deanna-Garrett
April 14, 2026
"Light and comfy for everyday runs"
I bought a pair from brooksrunning.com and they’ve been really nice so far. They feel super light on my feet (which I definitely appreciate on tired mornings), and I’ve been using them for short runs plus just walking around. My legs don’t feel as worn out afterward, so that’s been a big plus. Shipping was smooth too (nothing exciting, but no problems either). They fit true to size for me, and I’d buy them again
MarthaEvans
April 14, 2026
"Reliable ordering experience both times"
I’ve ordered from them twice now, and both pairs arrived right on time. The tracking updates were easy enough to follow too, so I wasn’t left guessing where my order was. If you’re thinking about ordering, I’d say just keep an eye on the tracking like usual, but based on my experience, the delivery side has been dependable.
HazelDemarino
April 09, 2026
"I ended up having to return my…"
I ended up having to return my shoes, i was expecting it to be a bit of a hassle. But the refund came through quickly, and I didn’t have to follow up or send a bunch of annoying emails. To me, that says a lot about how smooth their process is.
gloria_Glass97
April 07, 2026
"I’ve bought from Brooks a couple of times…"
I’ve bought from Brooks a couple of times now, and I really like the variety they have. They’ve got the classic colors, but also some brighter options that still don’t feel too loud. It’s easy to find something that fits my style. The shoes look good with gym clothes or just casual everyday outfits, so I’m really happy with them overall.
DebraLangston_20
April 05, 2026
"Comfy shoes for a good price"
These shoes are comfy and definitely worth the money. Good value overall.
brandon1996
March 20, 2026
"Really solid, solid running shoes"
I’ve picked up a couple pairs of Brooks now, they’ve been really, really good to me. They feel sturdy without feeling clunky or heavy, and the cushioning actually stays cushy instead of going flat after a few weeks like some other shoes I’ve tried. The fit was true to size for me, and they’ve been comfy for both everyday walks and longer runs. They’re not exactly cheap, cheap shoes, but the quality feels worth it. I’d definitely buy them again.
william_Hawkins85
March 06, 2026
"Kept My Feet Cool on a Long Run"
I was in a good mood when I headed out for a longer run, and these kept my feet feeling cool the whole time. No sweaty sock feeling at all, which made the run way more comfortable
hello_martha387
February 24, 2026
"Super comfy for daily walks"
I ordered a pair from brooksrunning.com they’ve been great. They’re super comfortable for my daily walks and I haven’t had any rubbing or irritation at all (which is usually a big deal for me). Shipping took a little longer than I expected, but once they arrived, I felt like they were totally worth the wait
FeliciaHawkins
February 22, 2026
"From what I remember of ordering this kind…"
From what I remember of ordering this kind of item before, the fit was pretty much exactly what I expected. No surprises, which was nice. It felt right when I tried it on and matched what I had in mind.
samuel_Fillinger91
February 18, 2026
"Honestly, the packaging was fine"
I was kind of expecting at least a dent or some issue, but the packaging showed up clean and in good shape. No dents anywhere, so I can’t really complain.
HarryDyson
February 10, 2026
"Finally Enough Room for My Toes"
Not gonna lie, I was mostly hoping these would just fit better than my usual running shoes, and they really do. I ordered them from Brooks Running and they showed up fast, which was a nice bonus.

The toe box is the best part for me. My toes don’t feel crammed in, and after a few walks and short runs, I haven’t had any rubbing or weird pressure spots. Really happy with the fit so far
JamesPage_24
February 04, 2026
"Solid running shoes, honestly happy"
I bought these from brooksrunning and they’ve been really good so far. I run about 4–5 times a week, and my feet definitely feel less worn out after longer runs, which is a huge plus. The grip has been solid too, even when the paths are wet. Not life-changing or anything, but also kind of exactly what I was hoping for. Happy with them overall.
hello_debra979
February 03, 2026
"Feels So Much More Secure"
I feel a lot better wearing these because my feet don’t feel like they’re rolling around anymore. They give me good stability, and that just makes me feel more confident and comfortable when I’m walking.

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Brooks Running Q&A

I recently purchased a pair of brooks glycerin 15. i find them very comfortable, but can be quite slippy in wet conditions which i find disappointing

Is this some sort of franchise or non-corporate business? strange way of doing online orders if sending a gift. your order just gets rejected!!!

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